FREE RETURN = FREE PERMISSION
    “FREE RETURN” means you are welcome to send an item back within 45 days.
    It does NOT mean we pay the postage.
    • You cover the return cost unless the product is faulty or we shipped the wrong item.
    • Use any trackable service – parcels lost without tracking are not our responsibility.
    START A RETURN OR EXCHANGE
    ① E-mail peterleecq@gmail.com with your order number and a quick photo of the product.
    ② We reply within 24 h with an RMA number and our warehouse address.
    ③ Pack everything in original, unused condition (shoe box must not have labels taped to it).
    ④ Write the RMA on the outside and ship within 7 days.
    NON-RETURNABLE ITEMS (FINAL SALE)
    • Strung badminton rackets
    • Custom-named jerseys or any personalised product
    • Gift cards, clearance marked “FINAL SALE”, opened underwear / socks
    These items are shown “non-returnable” at checkout and in your confirmation e-mail.
    REFUNDS
    • Product price is credited to your original payment method within 4-8 business days after we receive the parcel.
    • Original shipping fees (if you paid any) are non-refundable.
    • Refunds are issued in the same currency as the order; exchange-rate swings are outside our control.
    EXCHANGES
    Tell us the new size/colour on the packing slip.
    If it is out of stock we automatically refund you instead.
    We will send you a link to pay the flat-rate postage for the replacement shipment.
    FAULTY OR WRONG ITEMS
    Snap a photo within 7 days of delivery → we supply a prepaid label and offer a full replacement OR complete refund, including any delivery charge you originally paid.
    STATUTORY RIGHTS
    If you live in the EU or UK the legal 14-day cooling-off period still applies and is not affected by this policy.

Need help?
peterleecq@gmail.com | Mon-Fri 09:00-18:00 CST